To successfully install eSIM, please follow all steps of the instructions carefully.
Step 1
Send QR code to another device
This is required in order to scan the QR code with this device.
Don't have second device near you? Try Manual Installation.
Step 2
Go to settings to install eSIM profile
Settings -> Mobile Service

Step 3
Tap “Add eSIM”
Open Add eSIM from Mobile Service settings.

Step 4
Choose “Use QR Code”
Select the QR code option to continue installation.

Step 5
Scan the QR code
Position the QR code provided by your carrier in frame.

If there is a problem with the network connection — turn on the Flight Mode for 8 seconds. Сonnection process can last for 10 minutes.
If you have done all the items correctly – esim is installed!
eSIM can only be reinstalled on the same device
Still need help ?
Do not hesitate to contact our team!